Last updated: August 25, 2026
LoopLegend ("we," "our," or "us") operates the LoopLegend caddie assignment platform at looplegendapp.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our service.
When you create an account, we collect your name, email address, phone number, and role (caddie, member, or dispatcher). For caddies, we also collect availability schedules, experience level, profile photos, and assignment history. For members, we collect caddie ratings that you submit after rounds and any notes you leave on your tee times, which are visible to your club's administrator. When you use in-app messaging, we collect the messages and any photos you send (see Section 4). To deliver notifications, we collect device push-notification tokens (see Section 5). If the app encounters an error, our error-monitoring provider automatically collects technical diagnostic data such as device and operating-system information, IP address, and details of the error, so we can fix crashes. We do not collect your precise location.
We use your information to operate the LoopLegend platform, including: assigning caddies to tee times, sending push notifications about assignments, schedule changes, and emergency broadcasts, delivering messages between users at your club, displaying caddie and member profiles within your golf club, and improving our assignment algorithm. We do not use your information for advertising, and we do not sell it.
LoopLegend includes in-app messaging that lets users at the same club send each other messages and photos (for example, a member and a caddie coordinating a round, or a message to your club's dispatcher). Messages and photos you send are stored so they can be delivered and displayed in the conversation.
Who can see your messages: the other participant in the conversation can see them. In addition, your club's dispatchers/administrators can review conversations between members and caddies at their club as a safety and moderation measure. Messages you send are not visible to users at other clubs and are not public.
Reporting and blocking: you can report a conversation and block another member or caddie from within a conversation. Reports are sent to your club's dispatchers for review, and blocking prevents further messages between you and that user. Photos you upload in messages are stored with our cloud storage provider (see Section 6).
With your permission, we send push notifications to your device (for example, new loop assignments, schedule changes, and new messages). To do this we collect a device push token and process it through Google Firebase Cloud Messaging solely to deliver these notifications. You can turn push notifications off at any time in your device settings.
Your information is shared only within your golf club's LoopLegend account. Dispatchers can see caddie and member profiles, phone numbers, tee time notes, and member↔caddie message threads to manage assignments and keep the club safe. Members can see assigned caddie names and profile photos. Caddies can see member names for their assignments. Phone numbers are never shared between members and caddies. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use a small number of service providers ("sub-processors") to operate the platform, and share only the data needed for each to do its job: Google Firebase Cloud Messaging (push notifications — receives your device token), our cloud hosting and database providers (store your account and app data), our cloud storage provider (stores photos you upload), and an error-monitoring provider (helps us diagnose crashes). These providers are bound to use your data only to provide their service to us. We may also disclose information if required by law, or to protect the rights, safety, or property of LoopLegend or our users.
LoopLegend uses only what is strictly necessary to keep you signed in: a single first-party authentication cookie, and equivalent on-device storage in the app. We do not use advertising cookies, analytics cookies, tracking pixels, or any third-party cookies, and we do not track you across other websites or apps. Because we use only essential cookies, no cookie consent banner is required. If you clear your cookies or app storage, you will simply be signed out.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has created an account, we will delete it. Caddies and members under 18 may use the Service only through their club's program and with the permission of a parent or legal guardian (see our Terms). Parents or guardians with questions about a minor's account can contact us at support@looplegendapp.com.
We use industry-standard security measures to protect your data, including hashed passwords, secure HTTPS connections, and access controls. Your data is stored on secure cloud servers. No system is perfectly secure; if a data breach affects your personal information, we will notify you and the relevant authorities as required by applicable law.
We retain your account data for as long as your account is active. When you delete your account (see Section 12), your personal data is removed immediately. A small amount of aggregate or anonymized operational data (e.g., historical loop counts attributed to an anonymized caddie record) may be retained for legitimate business purposes such as club-level analytics, in compliance with applicable law.
You can view and update your profile information at any time in the app, and delete your account entirely as described in Section 12. Depending on where you live, you may also have legal rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@looplegendapp.com and we will respond as required by applicable law. We do not discriminate against users for exercising their privacy rights, and we do not sell or share personal information as those terms are defined in applicable US state privacy laws.
You can delete your account at any time from within the LoopLegend app. The path is: Profile (bottom navigation) → scroll to the bottom → Danger Zone → Delete Account → enter your password to confirm → Confirm. Deletion happens immediately and permanently removes your profile, email, phone number, profile photo, messages and photos you have sent, assignment history, caddie ratings, availability data, push notification tokens, and audit log entries from our systems.
If you have questions about data we've retained for legitimate business reasons after your account is deleted (see Section 10), you can reach us at support@looplegendapp.com. Email is not an alternative account-deletion method — use the in-app path above to delete your account.
LoopLegend is operated from the United States, and our service providers store and process data in the United States and other countries where they operate (including the United Kingdom and the European Union). By using the Service, you understand that your information may be processed in these locations, protected by the safeguards described in this policy.
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on this page with a revised date.
If you have questions about this Privacy Policy, please contact us at support@looplegendapp.com.